Support
Need help with PinFactory?
For gameplay questions, technical issues, purchase concerns, or privacy requests, contact the developer and include your device model, iOS version, app version, and a short description of what happened.
Support and contact
The fastest way to get help is to send a short email with the issue, steps to reproduce it, and a screenshot if one helps explain the problem.
Support topics
- Progress and gameplay Questions about upgrades, contracts, offline earnings, prestige, or factory systems.
- Technical issues Crashes, display problems, notification issues, or unexpected behavior after an update.
- Privacy and data Requests related to app data, privacy, or developer support communication.